INTRODUCTION

API v 1

The DeskNow API is designed to allow programmatic access to exchange features. This documentation provides information on the available functionality of DeskNow. We provide two APIs: HTTP REST and WebSockets. For detailed information about our API visit the Rest API Overview section or the WSS Overview section.

Scroll down for code samples, example requests and responses. Select a language for code samples from the tabs above or the mobile navigation menu.

UI Side

UI code to get zones saved in the database. After getting zone information that were saved by the administrator in admin site, we proceed to get sessionID. If session Id doesn’t exists we must call connect ILOQ procedures to get one.

If sessionID doesn’t exists in our existing redis db, call api to connect ILOQ function from UI side.

Backend Side

Step 1 ⇒ Call connectIloq on the backend

Backend Side

Step 1 ⇒ Call connectIloq on the backend

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