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Q2 2024 - News, Updates & Release Notes

DeskNow Release Notes: Q2 2024

Dear DeskNow Community,

As we progress into the second quarter of 2024, we are thrilled to unveil yet another set of transformative updates in our Q2 release. Building upon the momentum of our previous quarter, this release is poised to revolutionize your workspace experience with a diverse array of enhancements. From refined user interfaces to advanced productivity tools, our latest updates are tailored to meet the evolving needs of modern workspaces. Join us as we embark on this journey of innovation, empowerment, and seamless collaboration, setting new benchmarks for productivity and efficiency in the digital workspace landscape.

1. iLoq Flow Optimization:

We're thrilled to announce the successful implementation of enhanced functionality for unlocking locks using pin codes within the iLoq system. This optimization marks a significant advancement in streamlining the access process for users, ensuring smoother and more efficient entry into booked spaces.


  • Effortless Access: Users can now unlock locks seamlessly using pin codes, eliminating the need for physical keys and enhancing convenience.

  • Streamlined Process: The optimized iLoq flow simplifies the access procedure, reducing complexity and minimizing user effort during entry.Pin codes facilitate quick and hassle-free entry, enhancing the overall user experience.

  • Enhanced Security: Despite the streamlined process, security remains paramount, with robust measures in place to safeguard access to spaces. Advanced encryption protocols ensure that access codes are secure and protected from unauthorized use.

2. Key Sending Flow Optimization:

We're pleased to unveil enhancements to the key sending flow, aimed at improving efficiency and enhancing the overall user experience. These optimizations signify our commitment to delivering intuitive and user-friendly features that meet the evolving needs of our community.


  • Improved Efficiency: The key sending flow has been refined to ensure faster and more streamlined key distribution, reducing wait times for users.

  • Automated processes expedite key delivery, ensuring swift access to booked spaces.

  • Enhanced User Experience: With smoother key sending processes, users can enjoy a more intuitive and hassle-free experience when accessing booked spaces. Clear and user-friendly interfaces guide users through the key sending process, enhancing usability.

  • Seamless Integration: These optimizations seamlessly integrate into our existing platform, enhancing functionality without compromising on reliability or security. Compatibility with existing systems ensures a seamless transition to the optimized key sending flow, minimizing disruption for users.

3. URL Optimization for Email Domain and White Label Solution:

We're in the final stages of optimizing URLs within our email domain and white label solution, ensuring seamless navigation and user experience. As part of this process, we're addressing minor bugs to enhance the overall functionality and reliability of our platform.


  • Seamless Navigation: Optimized URLs ensure smooth navigation for users, enhancing accessibility and ease of use across our platform. Users can effortlessly access various features and functionalities without encountering broken links or inconsistencies.

  • Improved User Experience: By refining URL structures, we're enhancing the overall user experience, minimizing confusion and frustration. Consistent and intuitive URLs contribute to a more user-friendly interface, encouraging engagement and satisfaction.

  • Enhanced Reliability: Addressing minor bugs related to URLs boosts the reliability of our platform, ensuring consistent performance and functionality. Users can trust that links within our email domain and white label solution will function correctly, enhancing their confidence in our services.

4. Business Hours Integration by Floor:

Efficiently manage business hours for each floor with our latest update, enabling seamless scheduling based on specific floor requirements.


  • Customized Business Hours: Tailor business hours individually for each floor, accommodating diverse operational needs.

  • Enhanced Floor Management: Streamline floor-specific scheduling by setting distinct business hours for optimal organization.

  • Improved Workflow: Facilitate smoother operations by aligning business hours with floor activities and resources.

5. Laimlight Coworking Button Update:

Experience enhanced coworking space visualization with the latest update, where a new floorplan replaces the old one, providing a fresh perspective on available spaces.


  • Improved Interface: Seamlessly navigate coworking spaces with the updated floorplan, enhancing user experience and clarity.

  • Enhanced Visualization: Visualize available spaces more effectively, aiding users in selecting the ideal workspace for their needs.

  • Streamlined Operations: Simplify coworking space management with the intuitive layout of the new floorplan, optimizing workflow efficiency.

6. New Floorplan Flow for Hosts:

Empower hosts with a comprehensive floorplan management system, allowing seamless addition, editing, and assignment of spaces directly from the property edit page.


  • Validation Checks: Ensure accuracy and completeness with built-in validation checks for new floorplans, enhancing data integrity.

  • Efficient Editing: Streamline floorplan updates with the ability to add or edit floorplans directly from the property edit page, minimizing workflow disruptions.

  • Space Assignment: Easily assign spaces and update floorplans, providing hosts with greater control over space management and allocation.

7. Preferred Booking Buffer Time for Hosts:

Introducing a new feature allowing hosts to specify their preferred booking buffer time for each property, ensuring optimized booking management by preventing bookings too far in advance.


  • Customized Buffer Time: Hosts can set their desired buffer time, controlling how far in advance customers can make bookings, enhancing flexibility and efficiency.

  • Optimized Booking Process: Prevent bookings too far in advance to streamline operations and ensure resources are allocated effectively.

  • Enhanced Host Control: Empower hosts with greater control over their booking schedules, catering to their specific preferences and requirements.

8. Membership System Bug Fix:

Rectifying a bug within the membership system that caused inaccurate information display when customers were not logged in, ensuring a seamless and accurate user experience for all customers.


  • Improved User Experience: Addressing the bug ensures accurate information display for both logged-in and non-logged-in customers, enhancing overall user satisfaction.

  • Enhanced System Reliability: Bug fix contributes to the system's reliability by eliminating discrepancies in displayed information, fostering trust and confidence among users.

  • Seamless Functionality: Ensuring consistent performance of the membership system across all user scenarios, promoting a smooth and hassle-free user experience.

9. Vendor Table Update for Internal Improvements:

Updating the vendor table to facilitate easier filtering by the number of employees for each host, streamlining internal processes and enhancing overall efficiency.


  • Improved Filtering: Enhanced vendor table enables easier and more efficient filtering based on the number of employees, simplifying data management for administrators.

  • Streamlined Processes: Update contributes to internal process optimization by providing administrators with better tools for data organization and analysis.

  • Enhanced Data Visibility: Improved vendor table design enhances data visibility and accessibility, empowering administrators to make more informed decisions.

10. Export Employee Booking Stats Feature:

Introducing the Export Employee Booking Stats feature, enabling administrators to generate Excel sheets containing detailed booking statistics for all employees with a single click. This functionality facilitates efficient analysis of booking patterns, empowering informed decision-making and resource optimization.


  • Streamlined Data Export: Easily export booking statistics into Excel sheets for thorough analysis.

  • Enhanced Visibility: Gain valuable insights into employee booking behaviors with detailed data presentation.

  • Simplified Analysis: Empower administrators to make informed decisions and optimize resource allocation based on booking patterns.

11. New Floorplan Integration for Enhanced Booking Experience:

Introducing the integration of a new floorplan across all platforms, enriching the booking experience with updated spatial visualization and layout accuracy.


  • Improved Spatial Visualization: Enhance user experience with a new floorplan design that provides clearer insights into available spaces and their layout.

  • Consistent Experience Across Platforms: Seamlessly integrate the new floorplan across all DeskNow platforms, ensuring a cohesive user experience for all users.

  • Enhanced Host Management: Hosts now have access to a copy space feature, simplifying the process of creating and managing spaces for improved efficiency.

12. Anonymous Mode Feature Release:

Introducing the Anonymous Mode feature, offering users enhanced privacy and security options within DeskNow. This feature allows users to browse and interact with the platform without revealing personal information.


  • Enhanced Privacy: Anonymous Mode enables users to maintain their privacy while using DeskNow, allowing them to browse and book spaces without disclosing personal details.

  • Increased Security: Protect user data and information by providing an option to interact with the platform anonymously, reducing the risk of data breaches.

  • Flexible Interaction: Users can now enjoy the benefits of DeskNow's services without the need to create an account or provide personal information, offering a more flexible user experience.

13. Azure Import Group and Sync Integration:

Introducing Azure Import Group and Sync integration, enabling seamless synchronization of user groups and permissions from Azure Active Directory to DeskNow.


  • Streamlined User Management: Simplify user management processes by syncing user groups and permissions directly from Azure Active Directory to DeskNow, ensuring consistency across platforms.

  • Automated Syncing: Automate the synchronization process, reducing manual effort and ensuring that user groups and permissions are always up-to-date.

  • Improved Efficiency: Enhance administrative efficiency by eliminating the need for manual user group management, freeing up time for other important tasks.

14. Business Hours as per Floor Feature:

Introducing the Business Hours as per Floor feature, allowing hosts to set specific business hours for each floor within their property. This feature enables hosts to customize operating hours based on floor-specific requirements.


  • Customized Operating Hours: Hosts can now define unique business hours for each floor, catering to different tenant needs and operational schedules.

  • Enhanced Flexibility: Provide tenants with greater flexibility by setting floor-specific business hours, accommodating diverse working preferences and schedules.

  • Improved Workspace Management: Optimize workspace management by aligning operating hours with floor-specific usage patterns, ensuring efficient resource allocation and utilization.

15. Iloq Key Sending Flow Optimization:

Focused on optimizing the flow for sending iloq keys, prioritizing security enhancements throughout the process to ensure robust key management practices.


  • Enhanced Security: Implemented security measures to fortify the iloq key sending flow, safeguarding against potential vulnerabilities and unauthorized access.

  • Streamlined Process: Optimized key sending flow to improve efficiency and reliability, ensuring seamless access for users while maintaining stringent security protocols.

  • Improved User Experience: Enhancements to the key sending flow contribute to a smoother user experience, minimizing friction in the access process and promoting user satisfaction.

16. Host Dashboard Enhancement:

Improved the host dashboard by integrating additional details such as the latest booking information, recent payments, and resource insights, offering hosts a comprehensive overview of their company's activities.


  • Comprehensive Insights: Enriched the host dashboard with detailed metrics and data points, providing hosts with valuable insights into their company's performance and operations.

  • Enhanced Visibility: Increased visibility into booking activity, payment history, and resource utilization, empowering hosts to make informed decisions and optimize their business strategies.

  • User-Friendly Interface: Designed a user-friendly interface for the host dashboard, ensuring ease of navigation and accessibility for hosts managing their company's activities.

17. API Optimization for Dashboard:

Focused on optimizing APIs for the dashboard, including proper indexing, elimination of unnecessary lookups in queries, and leveraging concurrent services to boost performance.


  • Significant Performance Boost: Implemented optimization techniques to enhance API performance, resulting in a tenfold improvement in response times compared to previous benchmarks.

  • Efficient Resource Utilization: Streamlined API operations to minimize resource consumption and maximize efficiency, ensuring optimal performance even under high load conditions.

  • Seamless Dashboard Experience: Optimized APIs contribute to a seamless dashboard experience, enabling fast and reliable access to critical data and functionalities for users.

18. Daily Seat and Hourly Booking Issue Correction:

Resolved issues related to daily seat and hourly bookings in both Limlight and DeskNow, ensuring smooth and accurate booking processes.


  • Issue Resolution: Corrected booking discrepancies to ensure accurate daily and hourly bookings.

  • Improved Reliability: Enhanced the reliability of the booking system, minimizing errors and ensuring a smooth user experience.

  • Consistent Performance: Ensured consistent and dependable booking operations across platforms.

19. Guest Checkout Feature:

Introduced a Guest Checkout feature to streamline the booking process for new users, enhancing accessibility and convenience.


  • Increased Accessibility: Enabled new users to make bookings without the need for account creation, simplifying the process.

  • Streamlined Experience: Reduced barriers to entry for new users, encouraging more bookings and user engagement.

  • Enhanced User Convenience: Provided a quick and hassle-free checkout process, improving overall user satisfaction.

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