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How to Cancel a Booking?

Canceling a reservation on DeskNow is a straightforward procedure, and the following comprehensive guide is designed to assist you in navigating through the cancellation process seamlessly.

To initiate the cancellation process, begin by visiting and logging in to your account. Upon successful login, locate your name situated in the top-right corner of the page and proceed to click on it. From the ensuing dropdown menu, opt for "My Bookings."

Within the "My Bookings" section, you will encounter a list enumerating your reservations. If your intention is to cancel a specific booking, peruse the list or employ the search function for expediency. The search can be conducted using the booking ID or by sorting the bookings chronologically. In instances where you need to cancel multiple days or an entire series of bookings, initiate the process by selecting any booking within that particular series.

Upon identifying the target booking for cancellation, click on it to access the detailed booking information. For a singular booking cancellation, navigate to the bottom of the page and click on the prominently displayed red "Cancel Booking" button. A confirmation window will materialize, allowing you to proceed by affirmatively clicking "Yes" to conclude the cancellation.

In the context of recurring bookings encompassing multiple days or the entire series, locate the red "Cancel Recurring Booking" button at the bottom of the booking details page. This action triggers a window displaying all the bookings integrated into the series.

To specify the bookings slated for cancellation, two options are available. Opt for manual selection of individual bookings or, if a comprehensive cancellation is warranted, activate the checkbox at the top to automatically select the entire series.

Subsequent to making your selection, click on "Continue" to advance. The system will diligently process your request, and you will have effectively completed the cancellation procedure.

By meticulously adhering to these outlined steps, the cancellation of a booking on becomes an uncomplicated task, ensuring a seamless and trouble-free experience. Whether canceling a solitary reservation or multiple days within a recurring booking, the platform's user-friendly interface is designed to facilitate the cancellation process with utmost efficiency.

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